— Managed Cloud Service · Indonesia

Run cloud without the cloud team.

A premium, automation-first cloud operations service for Indonesian businesses — enterprise-grade reliability without building it in-house.

Multi-cloud · IDCH · Biznet · Tencent · GCP 24/7 monitoring Premium SLA Agentic automation
Operating since
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Active clients
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Cloud providers
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Clients lost
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Clients TAN Digital has served
KOMDIGI Mitratel Telkomsat Telkomsel Petrosea
— The service

Five things, handled. So your team can stop handling them.

End-to-end cloud operations across multi-cloud — local providers for data residency, global ones for scale.

01 — Provisioning

Provisioning

Servers, networks, storage, environments — set up across cloud providers, fast.

02 — Reliability

Reliability

Uptime monitoring, alerting, incident response, SLA management — 24/7.

03 — Security & Compliance

Security & Compliance

Patching, hardening, access control, audit-ready logs — every cycle, by default.

04 — Optimization

Optimization

Cost reviews, right-sizing, performance tuning — monthly cycles, measurable savings.

05 — Escalation

Escalation

A real engineer on WhatsApp/Slack when something needs a human, not just a ticket.

06 — Multi-cloud

Multi-cloud

IDCloudHost · Biznet · Tencent Cloud · GCP. Local for residency, global for scale.

— Why Aksara

It's not about price. It's about leverage.

Compare apples to apples — and the math becomes obvious.

01

2–4 weeks to first deploy

Building in-house takes 3–6 months. Traditional vendors, 6–10 weeks. We're live and operational in a fraction of the time.

02

24/7 coverage, included

Building in-house means 4+ engineers in rotation. With Aksara, around-the-clock incident response is in the base service.

03

Indonesia data residency

IDCloudHost and Biznet for regulated workloads. Tencent and GCP for global scale. You choose where your data lives.

04

Automation-first ops

The Aksara Platform handles routine work — provisioning, health checks, auto-remediation. Engineers handle what matters.

05

60–70% lower cost

Versus building an in-house cloud team. No hiring cycles, no retention risk, no internal politics. One predictable monthly bill.

06

One throat to choke

A single SLA across providers and services. No multi-tier vendor handoffs. When something breaks, we own it end-to-end.

— Service architecture

Three layers. Humans on top — automation everywhere underneath.

The reason we can deliver enterprise-grade ops without enterprise-grade headcount.

Layer 3 · Top

Human-in-the-loop

Aksara engineers handle escalations, strategic changes, and your direct communication. Intervention is the exception, not the default.

Layer 1 · Base

Your workloads

Your applications run on the cloud providers you choose — IDCH, Biznet, Tencent, GCP, or hybrid. You own them. We operate them.

— Track record

Not a startup hypothesis — a running business since 2019.

Operating since
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Active clients
0
Cloud providers
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Clients lost
0

"Premium-grade cloud ops, delivered as a service — the kind of leverage Indonesian businesses haven't had before."

Service positioning Built on TAN Digital's track record with enterprise & BUMN clients
— How to engage

Pick the depth that fits — scale up when you're ready.

Tier 01 · Essentials

Run & Watch

Provisioning, monitoring, monthly health reports. For teams that just need the lights kept on.

  • Single cloud provider
  • Business-hours support
  • Monthly SLA report
Tier 03 · Premium

Full Partner

Aksara becomes an extension of your IT org — architectural guidance, security & compliance, AI observability.

  • Architect-level engagement
  • Security & compliance ops
  • Quarterly business reviews
  • Bundled with TAN services

Pricing scales with environment size and SLA tier. Monthly retainer + one-time setup. Indicative range: Rp 5M–25M / month.

— Let's get specific

Two weeks from first call to first deploy.

Drop your details. We'll respond within one business day with a scoped 60-minute discovery call.

01

Discovery call

60 minutes. We map your current setup, pain points, and SLA needs.

02

Scoped proposal

A written scope, tier recommendation, and fixed monthly price — within 5 working days.

03

Pilot & go-live

2-week onboarding. First workload migrated and monitored. Then we scale.

No spam. One reply, one human.
→ Thanks. We'll be in touch within one business day.